Empathy Appropriateness
A signal-cost framework for when and how LLMs should express empathy.
- Stage
- Phase 2 data collection
- Last activity
- 2026-03
- Collaborators
- Chi-Ching (IERG)
When should a language model express empathy — and when is empathy the wrong move? This project develops a signal-cost framework grounded in the sociolinguistics of support, and tests it against human judgments of appropriateness across varied conversational contexts.
Full project write-up coming soon.